Our Services

Services

HELTEC Computer Consulting will offer small office, Medium Office /home office business owners a quick-response, reliable source of technical help for customers IT needs.

There appear to be four main classes of competition, the largest of which consists of individual proprietors and smaller consulting firms such as HCC. The competitive edge for HCC will be to expand on already existing relationships.

Hourly

The less traditional sort of short term assignment helping a company solve a software or hardware related problem. Includes both emergency and non-emergency technical assistance.

Retainer

The more traditional form of consulting, including regular system maintenance, software and hardware upgrades, and network administration. The owner's particular area.

Project

This will include such things as consulting on major purchases, system/network installation and testing, Cloud service implementation and migration and major disaster recovery.

our services

Sales Literaturet

HELTECH Computer Consulting will start with some basic self-generated literature to establish initial positioning:

Logo and theme

A national catalog sales paper goods company has a wonderful line of blank papers with a computer theme that will serve as the "look" for HCC.

Newspaper

Mainly published on Atrif newspaper.

Stationery

The theme paper is available in various formats for use as company stationery.

Web Presence

Eventually a website will be developed as an "electronic brochure" as well as a resource site for the owner's established client base.

Brochure

Likewise, pre-printed paper is available, along with software templates for generating brochures

Response Templates

As common problems/solutions are encountered and solved, a set of standardized templates for initial responses will be developed.

Competitive Comparison

MIS consultants

Usually employed by larger companies that can afford the fixed cost of a salaried or hourly employee.

Larger network

Larger network and telecommunications consulting firms - Large, known-name companies.

Smaller Consulting

Individual proprietors & smaller consulting firms - As noted elsewhere in this plan, the bulk of Yellow Page advertisements.

Computer and electronics

Computer and electronics stores offering consulting services.

Technology

Technology is, of course, vital to the success of HELTECH Computer Consulting. It is imperative that the owner stay up-to-date on the latest technological developments in the computer industry. In addition, it will be important to devote a reasonable portion of each year’s revenues toward upgrading the equipment and software used by HCC in its normal operations.

Businesses

Home Office Businesses, Small Businesses, Medium Businesses and Large Businesses.

Specific Project

The largest and most logical target markets for HCC are the Small and medium size Businesses.

Local Area

While there are a fair number of competitors in the local area, they seem to be widely specialized and widely sized.

Target Market Segment Strategy

Entrepreneur Magazine suggests six market segments as a starting point:

Businesses not using computers
Small entrepreneurial businesses using one or more computers
Small to medium sized corps using computers on networks
Large corps seeking problem-solving assistance (trouble-shooting) with specific projects
Government agencies, corporations, and other organizations in search of computer training
Businesses in search of custom computer programming services

HELTECH Computer Consulting will focus on the top market segments only – an intently focused marketing strategy.

Market Trends

Three primary market trends seem to be most important in this industry:

Trend #1 – most important -rapid growth in technology, need for continuous upgrades in both hardware and software.
Trend #2 – moderately important -predicted continued growth in consulting/outsourcing – companies being unwilling to pay fixed costs of salaries, choosing instead to treat computer upgrades and repair as variable costs.
Trend #3 – least important – rapid growth in ratio of SOHO businesses to traditional medium sized businesses.

These trends are predicted by industry experts to continue well into the next century.